Information Technology Support Specialist in European Recruitment Berlin

Full Time
  • Full Time
  • Berlin

Website European Recruitment

This work as a career listing is about European Recruitment in Berlin 2022 exclusively on

IT Support Specialist

We are currently working with a leading German company looking for a IT Support specialist to join their growing Berlin team.

** This position follows a shift model with additional pay for out-of-standard-hours shifts**

Your responsibilities would include:

  • Investigate, diagnose, troubleshoot and identify solutions to resolve issues in the services.
  • Adhering to set processes for escalating unresolved issues to the relevant internal teams
  • Provide quick and accurate feedback to customers
  • Ensure proper recording and resolution of all issues.
  • Producing accurate and timely reports
  • Documenting knowledge in the form of technical information and articles in the knowledge base
  • Adhering to the SLA for issues in terms of severity.

For this position, they are looking for someone with experience in:

  • Fluent German language
  • Some experience in corporate technical support, IT Support or as a technical engineer
  • Willingness to train and develop
  • Keenness to learn DevOp technologies

#ITSupport #DevOpstraining #GermanLanguage #TechnicalSupport #SupportEngineer

By applying to this role, you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice (

Company: European Recruitment

Vacancy Type: Full Time 

Job Location: Berlin

Application Deadline: N/A

Apply Here