Information Technology Support Specialist in European Recruitment Berlin

Full Time
  • Full Time
  • Berlin

Website European Recruitment

This work as a career listing is about European Recruitment in Berlin 2022 exclusively on jobsrytr.com

IT Support Specialist

We are currently working with a leading German company looking for a IT Support specialist to join their growing Berlin team.

** This position follows a shift model with additional pay for out-of-standard-hours shifts**

Your responsibilities would include:

  • Investigate, diagnose, troubleshoot and identify solutions to resolve issues in the services.
  • Adhering to set processes for escalating unresolved issues to the relevant internal teams
  • Provide quick and accurate feedback to customers
  • Ensure proper recording and resolution of all issues.
  • Producing accurate and timely reports
  • Documenting knowledge in the form of technical information and articles in the knowledge base
  • Adhering to the SLA for issues in terms of severity.

For this position, they are looking for someone with experience in:

  • Fluent German language
  • Some experience in corporate technical support, IT Support or as a technical engineer
  • Willingness to train and develop
  • Keenness to learn DevOp technologies

#ITSupport #DevOpstraining #GermanLanguage #TechnicalSupport #SupportEngineer

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Company: European Recruitment

Vacancy Type: Full Time 

Job Location: Berlin

Application Deadline: N/A

Apply Here

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