Operational Care Specialist Vacancy Available in Kuehne+Nagel, Jobs In Colombo

Full Time

Website Kuehne+Nagel

Transportation, Logistics and Storage

A key operational role in the Sea Logistics team.

Your Role

You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met.

Your Responsibilities

  • Create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
  • Monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
  • Create files for consolidation containers (Master).
  • Review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
  • Issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
  • Ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
  • Release BAL B/L as per Financial Guidelines + working instructions.
  • Ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.
  • Check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.
  • Support and resolve claims + disputes.

Your Skills And Experiences

  • Minimum three years experience in a similar capacity
  • Degree/ Diploma in the field of logistics/supply chain

Good Reasons to Join

Work with one of the best Sea Logistics teams in the world. req87298

Apply Here