Recon Analyst 1 Positions in Tennant Company Golden Valley, MN

Full Time

Website Tennant Company

This Job Listing is about Tennant Company in Golden Valley, MN 2022

About the job


Job description:

GENERAL RESPONSIBILITIES:

  • Establish strong knowledge of SAP Processes used in Recon. Including order entry for both machines and parts.
  • Coordinate cross-functional activities to ensure Recon front office, operations and customer requirements are met
  • Establish strong working relationships with Sales, Accounting, Finance, Service Center and Transportation
  • Accurately publish Reconditioned Equipment on the website in a timely manner
  • Develop and manage tools to track inventory shortages and work with other departments to resolve
  • Coordinate and generate required documents for both domestic and international shipments of Recon machines
  • Process and manage sales orders, holds, break down orders and quotes in an accurate and efficient manner
  • Provide internal and external customer support via phone, fax, and email
  • Help facilitate and support of leasing programs that involve Flex Clean
  • Coordinate costing activities in SAP, including material master creation
  • Coordinate transportation with Service Centers and Logistics
  • Support component inventory replenishment methods and tools for Service Centers in both SAP and ServiceLink
  • Coordination with sales, service centers, and logistics to ensure delivery expectations of customers are met
  • Actively collaborate with the support teams to discuss more efficiencies in performance, real constraints or bottlenecks
  • Help develop and use a new internal service billing process to support Reman activities
  • Other duties as assigned

REQUIRED EXPERIENCE & EDUCATION:

  • Bachelor’s degree in business or equivalent, and 2 years SAP Experience
  • Possesses and applies a broad knowledge of principles, practices, and procedures to assist in the completion of difficult projects
  • Ability to communicate with various Tennant personnel

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS: In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position as well as:

  • Understands the importance of his/her role as a representative of Tennant by demonstrating a positive and professional service orientation to internal and external customers
  • Anticipates, assesses, and responds effectively to the needs of diverse customers, both internally and externally, making excellent customer service a high priority
  • Ability to translate customer needs into operational practices
  • Works productively, plans, uses time and resources efficiently, follows through to completion
  • Identifies and prioritizes problems accurately, constructively, and in a timely manner
  • Interacts and communicates effectively with others across levels and departments
  • Excellent interpersonal and communication skills
  • Excellent PC and PC application skills
  • Relies on experience and judgement to plan and accomplish goals
  • Works well with limited supervision
  • Refers only the most difficult questions to higher level personnel
  • Ability to work effectively within a team
  • Ability to investigate and implement creative solutions to unique problems

Begin your journey with us. Let’s reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.

Company: Tennant Company

Vacancy Type: Full-time · Entry level 

Job Location: Golden Valley, MN

Application Deadline: N/A

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