Website American Credit Acceptance
This Job Listing is about American Credit Acceptance in Boise, ID 2022
About the job
As a Servicing Specialist you will be initiating customer contact and evaluating customers’ financial situations, work with customers to collect car vehicle payment, professionally negotiating for full payment or creating terms for repayment. In this position you will spend approximately 80% of your time signed on to our dialer to handle a potential of 200 to 300 calls each day to our customers. As a Servicing Specialist you will also skip-trace to find and collect on delinquent accounts. At times you may work on special projects, or be required to compose written documents and perform collateral analysis.
Who We Are…
American Credit Acceptance (ACA) is a $4 billion rapidly growing auto finance company with year after year growth between 20-50%. As a privately-owned organization, headquartered in Spartanburg, SC, ACA can adapt quickly and fluidly to market changes while also providing opportunity for the right candidate to drive innovation, change, and growth.
We seek to fulfill our mission “to enable the emerging credit consumer to purchase affordable and reliable transportation” through integrity, partnership, humility and initiative. Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development.
ACA Offers a Competitive Benefits Package That Includes
- Paid Time Off (PTO)
- Career growth and advancement opportunities
- Tuition reimbursement
- Quarterly paid time to volunteer within the community
Benefits offered as a Servicing Specialist
- Competitive Wage
- Monthly Customer Service bonus potential
- No weekends
Experience And Abilities
- 1+ year of collections, customer service, or sales experience
- Ability to speak clearly and professionally on the telephone and document conversation
- Excellent problem solver with an ability to prioritize
- Strong attention to detail
- Adept at navigating various computer applications simultaneously
Work Schedule and Travel
This is a full-time position. Days and hours of work are Monday and Friday- 10:00 a.m. – – 7:00 p.m., Tuesday through Thursday 9:00 a.m. – 6:00 p.m.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.
Company: American Credit Acceptance
Vacancy Type: Full-time · Associate
Job Location: Boise, ID
Application Deadline: N/A