Website American Credit Acceptance
This Job Listing is about American Credit Acceptance in Spartanburg, SC 2022
About the job
Hear what our employees have to say…
“ACA has shown me more appreciation in the last 90 plus days than my old job did in the 5 years I worked for them.”
- Servicing team member
“ACA offers a real team environment where they expect and respect employees to give their feedback, to help the company run better, to help make our jobs more accessible to better serve our customers.”
- Servicing Team Lead
See What Our Employees Have To Say…
Listen to Alandra
Listen to Bryson
As a Servicing Specialist you will be initiating customer contact and evaluating customers’ financial situations, work with customers to collect car vehicle payment, professionally negotiating for full payment or creating terms for repayment. In this position you will spend approximately 80% of your time signed on to our dialer to handle a potential of 200 to 300 calls each day to our customers. As a Servicing Specialist you will also skip-trace to find and collect on delinquent accounts. At times you may work on special projects, or be required to compose written documents and perform collateral analysis.
ACA Offers a Competitive Benefits Package That Includes
- Paid Time Off (PTO)
- Tuition reimbursement
- Quarterly paid time to volunteer within the community
What you can expect from American Credit Acceptance
- Training on your first day and beyond!
- Career growth and advancement opportunities
- Opportunities to grow as a Collections Specialist
- Opportunities to grow within leadership
- Opportunities to grow within other areas of the company
Benefits offered as a Servicing Specialist
- Competitive Hourly Wage
- Monthly Customer Service bonus potential
- No weekends
Experience And Abilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 1+ year of collections, customer service, or sales experience
- Ability to speak clearly and professionally on the telephone and document conversation
- Excellent problem solver with an ability to prioritizea
- Strong attention to detail
- Adept at navigating various computer applications simultaneously
This is a full-time position. Days and hours of work are Monday through Friday, working a combination of 8:00 am to 5:00 pm and 10:00 am to 7:00 pm. Must be available to work one to two 10:00am – 7:00pm shifts per week.
Who We Are…
American Credit Acceptance (ACA) is a $4 billion rapidly growing auto finance company with year after year growth between 20-50%. As a privately-owned organization, headquartered in Spartanburg, SC, ACA can adapt quickly and fluidly to market changes while also providing opportunity for the right candidate to drive innovation, change, and growth.
We seek to fulfill our mission “to enable the emerging credit consumer to purchase affordable and reliable transportation” through integrity, partnership, humility and initiative. Our work environment is collaborative and challenging, enabling our associates to grow rapidly in their professional and personal development.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.
Company: American Credit Acceptance
Vacancy Type: Full-time · Associate
Job Location: Spartanburg, SC
Application Deadline: N/A