Third Level NOC Engineer3 with MSP experience essential vacancy in Techtron – Business I.T. Services Cape Town, Western Cape, South Africa

Full Time

Website Techtron - Business I.T. Services

This Job Listing is about Techtron Business IT Services in Cape Town, Western Cape, South Africa 2022

About the job

Techtron is an IT Managed Services Provider founded in 2004 that continues to focus on mid sized corporates looking for best of breed technology. Providing the best possible service to our clients has allowed the company to grow steadily into a premium IT service provider. We have premises in both Cape Town and Johannesburg.

POSITION OBJECTIVE

Based in either our Cape Town or Johannesburg premises, with some remote flexibility, the successful applicant will oversee the RMM delivery and efficiency of internal tools and applications used for both internal uses and for delivering services to our Managed I.T. Services clients.

RESPONSIBILITIES

Design and maintain process and procedural documentation of Company tools and applications.

Provide accurate reports and metrics to Company management on the status and performance of Company tools and applications.

Develop and maintain automation routines.

Tools and application configuration, deployment and maintenance.

Delivery of common tasks globally (Cloud Services, Anti-Virus, Anti-Spam, Backup, Applications, Patch Management).

Liaise with Vendors and peers to resolve issues with tools and applications.

Maintain up to date version knowledge and certification (where applicable) of Company tools and applications.

Proactive monitoring of system wide performance and issues

Provide training of all Company tools and applications for staff and customers.

KEY SKILLS & EXPERIENCE

5+ Years IT experience essential in:

  • RMM
  • Firewalls
  • Networking
  • Hosted platforms
  • Cloud

Knowledge of the following advantageous:

  • Sophos XG Firewalls
  • Sentinel One
  • Windows Defender
  • MSP Backup Manager
  • Intune
  • Datto RMM
  • PowerShell
  • Azure
  • Microsoft 365
  • Networking / Routing
  • Security/SOC Experience beneficial
  • 3rd Level support Systems and Networks

QUALIFICATIONS

Tertiary qualifications in Computer Science/Information Technology or equivalent.

Driver’s License (manual)

Computer-related industry certifications

Security certifications beneficial

SALARY

R35K-R40K per month CTC

Working from either our Cape Town or Johannesburg premises, with some remote flexibility.

Company: Techtron – Business I.T. Services

Vacancy Type: Full-time 

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here

jobsrytr.com