Our mission: To offer busy foodservice professionals superior service, fast shipping, and the best selection and prices.
The Warranty Service Specialist is responsible for managing and coordinating warranty claims for the company. This includes handling customer inquiries, processing warranty claims, and ensuring timely resolution of warranty issues. The Warranty Service Specialist will work closely with customers, sales team members, and manufacturers to ensure that all warranty claims are handled efficiently and effectively.
- Handle customer inquiries and complaints related to warranty claims
- Process warranty claims and coordinate with manufacturers to resolve issues
- Maintain accurate records of warranty claims and customer interactions
- Communicate with customers and sales team members to keep them informed of the status of their warranty claims
- Ensure timely resolution of warranty issues
- Provide excellent customer service and support
- Stay up-to-date on product warranties and policies
- High school diploma or equivalent
- Minimum of 2 years of experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office and other office software
- Ability to work independently and remotely
- Strong attention to detail and problem-solving skills
To apply for this job please visit www.linkedin.com.